Platforms built for the business
A foundation in software engineering reinforced the importance of performance, reliability, scalability, and disciplined practices that improve quality without slowing delivery.
Michael Caruso · Technology, AI & Business Transformation
I’m Michael Caruso, a technology and business transformation executive. I lead teams and organizations through complex technology challenges, modernizing how they operate, improving cost and resilience, and building the capabilities that support growth.
Selected business outcomes
Representative results from enterprise transformation initiatives I have led.
Executive profile
I make large, complex technology environments more capable, economical, and resilient.
My experience spans enterprise architecture, software engineering, cloud and data platforms, infrastructure, data privacy, operational resilience, and applied AI. That breadth helps me see how decisions in one area affect the rest of the technology environment and, more importantly, the business it supports.
At Bloomin’ Brands, a global restaurant company with more than $4 billion in annual revenue and 1,400 locations across 12 countries, I led global teams and a broad enterprise technology portfolio. I focused on making technology more efficient and resilient, improving our ability to execute, and building capabilities that helped the business operate more effectively.
“Technology should make the business more capable, not more complicated.”Read my leadership profile ↗
Leadership perspective
I believe people do their best work when they understand what we're trying to accomplish, know what's expected of them, and have the trust and information they need to make decisions.
When leading through significant change, I start by creating clarity around the outcome and making sure the work stays connected to what matters to the business. That means understanding the economics and tradeoffs behind our decisions, creating transparency and accountability around the work, and giving people the context and room to lead. I stay engaged, ask questions, challenge assumptions, and step in when needed, while giving people the opportunity to make decisions, take ownership, and grow as leaders.
Read my leadership profile ↗Technical foundations
My leadership is grounded in years of hands-on experience building software, designing systems, and solving complex technology problems. That foundation still shapes the questions I ask, the assumptions I challenge, and the decisions I make as an executive.
A foundation in software engineering reinforced the importance of performance, reliability, scalability, and disciplined practices that improve quality without slowing delivery.
Designing distributed systems, APIs, integrations, and event-driven architectures led to a broader approach to enterprise architecture focused on reducing complexity and giving the business flexibility to change.
Cloud and on-premises environments bring different tradeoffs, but reliability, recoverability, lifecycle risk, performance, and cost all need to be considered together.
Years working with data platforms, integration, analytics, and governance inform a practical approach to AI: start with a real business problem and apply the technology where it can make a measurable difference.
Measurable business outcomes
The numbers establish scale. The stories reveal the leadership, decisions, and execution that produced them.
Each story goes deeper into the challenge behind the result, the decisions and tradeoffs involved, how teams moved from strategy to execution, and what changed for the business.
Explore Business Outcomes ↗Open to the right conversation
I’m interested in executive leadership opportunities where technology can make a meaningful difference in the business.
Connect with me ↗