Executive perspective.
Practitioner’s depth

Architected a .NET Core, Angular, and Azure microservices fleet management and order tracking platform for real-time restaurant operations across Outback Steakhouse, Carrabba’s, and Bonefish Grill.

The platform supported Outback Steakhouse, Carrabba’s Italian Grill, and Bonefish Grill, connecting cloud-native engineering directly to a new, strategically important off-premises sales channel and enabling delivery fleet management, order tracking, and reporting capabilities.

Designed a real-time operating backbone with Azure Event Grid, Functions, and Service Bus for order tracking and curbside guest experiences.

The same event-driven foundation supported real-time order visibility and a Service Bus orchestration framework capable of coordinating estate-wide device and schema change.

Built an Azure Service Fabric API that dynamically enabled third-party delivery outsourcing based on demand economics.

The API created operating flexibility: third-party delivery capacity could be introduced dynamically when demand economics made outsourcing more effective.

Engineered complex online-order promotion validation using the Command Pattern and Dapper Async ORM.

The design combined the Command Pattern with asynchronous data access to keep complex business rules modular without compromising the response time expected in an ordering journey.

Established the strategy, governance, and data foundation for AI-powered capabilities that improved team productivity and translated guest feedback into actionable operating insight.

The work combined a modern Databricks Lakehouse foundation with an enterprise AI roadmap and governance. Applied capabilities helped support four consecutive quarters of year-over-year gains in operator performance and guest-experience scores.