Off-premises dining platform · Restaurant Operations
Order Fulfillment and Fleet Management
Architected and led development of the restaurant-side platform for managing off-premises orders from intake through pickup or delivery, including guest information, driver availability, dispatch, routing, and delivery decision support. Over time, the platform evolved from core fulfillment and dispatch into increasingly sophisticated fleet-management capabilities, including delivery eligibility, route intelligence, driver reimbursement, and multi-order delivery optimization.
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